Downloading your Items
If you have a NoaNahiko account, after your purchase you’ll see a View your files link which goes to the Downloads page. Here, you can download all the files associated with your order.
Downloads are available once your payment is confirmed. If you paid with PayPal or a credit card on noanahiko.com, confirmation might take a few minutes.
We’ll also send you a download notification email separate from any transaction notification emails you receive from Noanahiko.com and/or PayPal.
If you’re unsure if you’ve purchased a Item, you can always go back to the listing page. If it is a download, you should see an “Instant Download” message on the images for the item.
I purchased an item, but I don’t have a noanahiko.com account. If you checked out as a guest, you’ll find a link to download your purchase in the receipt email that was sent to you after purchase.
I can’t seem to find my download notification email. First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add transaction (at) etsy.com to your address book or safe list.
For now, you can still get to your file using the directions below.
Can I access my purchases from within my account?
Yes! To access your file(s), go to You > Purchases and reviews and look for the order.
To the right of the order, click Download Files. This goes to the Downloads page for all the files attached to your order.
There are generally no limits for when or how many times you can download a file. In most cases, you can access a file any time on your Purchases page, provided the transaction hasn’t been canceled or removed.
I’m having trouble downloading my files. If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons or toolbars that you’ve installed and try again. If you continue to have trouble, please contact noanahiko.com Support.
If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can’t open the file, please contact noanahiko.com for further assistance.
If your computer is unable to open the file, it’s possible that you’re missing the programme required to open the file type. Please contact noanahiko.com to see what programme(s) you may need.
TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.