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Shipping & Delivery

1. SHIPPING & DELIVERY POLICY

At Look, we provide FREE Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports andJurongIsland.

On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Local Deliveries

There are 2 delivery options available for customer, Standard and Express courier.

Standard Courier – is FREE for all local orders and it takes approximately 5 working days to reach you from the time of order.

Express Courier – is available at an additional charge of $4.00 and it takes approximately 3 working days to reach you from the time of order.

To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard or Express couriers.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

International Deliveries

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.

Downloading your Items

If you have a NoaNahiko account, after your purchase you’ll see a View your files link which goes to the Downloads page. Here, you can download all the files associated with your order.

Downloads are available once your payment is confirmed. If you paid with PayPal or a credit card on noanahiko.com, confirmation might take a few minutes.

We’ll also send you a download notification email separate from any transaction notification emails you receive from Noanahiko.com and/or PayPal.

If you’re unsure if you’ve purchased a Item, you can always go back to the listing page. If it is a download, you should see an “Instant Download” message on the images for the item.

I purchased an item, but I don’t have a noanahiko.com account. If you checked out as a guest, you’ll find a link to download your purchase in the receipt email that was sent to you after purchase.

I can’t seem to find my download notification email. First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add transaction (at) etsy.com to your address book or safe list.

For now, you can still get to your file using the directions below.

Can I access my purchases from within my account?
Yes! To access your file(s), go to You > Purchases and reviews and look for the order.

To the right of the order, click Download Files. This goes to the Downloads page for all the files attached to your order.

There are generally no limits for when or how many times you can download a file. In most cases, you can access a file any time on your Purchases page, provided the transaction hasn’t been canceled or removed.

I’m having trouble downloading my files. If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons or toolbars that you’ve installed and try again. If you continue to have trouble, please contact noanahiko.com Support.

If your computer states that the file has been corrupted, delete the file and try downloading it again. If you still can’t open the file, please contact noanahiko.com for further assistance.

If your computer is unable to open the file, it’s possible that you’re missing the programme required to open the file type. Please contact noanahiko.com to see what programme(s) you may need.

TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.

Printed Posters

SHIPPING AND DELIVERY.

For our prints we offer free worldwide shipping on all orders with the shipping times shown below. But there might be few exceptions with bulkier items or print-on-demand items. For the specific time-frames and prices please always refer to the description on individual product’s page.

If you have ordered more than one item, the items might arrive in separate packages on different dates due to logistics at our warehouses.

Below are the regular shipping times from the warehouse to your destination:

Estimated Shipping Time

Destination *Estimated Shipping time
US, UK, Canada 10-20  Business days
Other Countries 10-30  Business days

Typical delivery times are normally within two weeks.

All orders are sent to the warehouse for dispatch within 24 hours of the order being placed. The processing of the order by warehouse usually takes 1 – 5 days.

Delays can happen, but are extremely rare. Please be patient and your order will arrive within the maximum of 30 days, but a vast majority of orders arrive much faster.